4me is an enterprise-class ITSM application built specifically for multinational organizations around Service Integration and Management (SIAM).

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Notes

  • ID
    Request
    Person
    Text
    Medium
    Attachments
    Created At
  • Note Created

  • Look Up Note

  • Search Notes for a Request

Tasks

  • ID
    Anticipated Assignment At
    Assigned At
    Attachments
    Category
    Change
    Completion Target At
    Created At
    Finished At
    Impact
    Instructions
    Manager
    Member
    New Assignment
    Note
    Planned Duration
    Planned Effort
    Required Approvals
    Source
    Sourceid
    Start At
    Status
    Subject
    Supplier
    Supplier Requestid
    Team
    Template
    Updated At
    Urgent
    Waiting Until
    Work Hours Are 24x7
  • Task Created

  • Task Updated

  • Look Up Task

  • Search Tasks

Requests

  • ID
    Category
    Subject
    Service Instance
    Team
    Requested By
    Requested For
    Addressed
    Assignment Count
    Change
    Configuration Item
    Completed At
    Completion Reason
    Created By
    Downtime End At
    Downtime Start At
    Desired Completion At
    Grouping
    Impact
    Internal Note
    Knowledge Article
    Member
    New Assignment
    Next Target At
    Note
    Note Attachments
    Organization
    Problem
    Project
    Resolution Target At
    Response Target At
    Requester Resolution Target At
    Reviewed
    Satisfaction
    Source
    Sourceid
    Status
    Supplier
    Supplier Requestid
    Template
    Urgent
    Waiting Until
    Created At
    Updated At
  • Request Created

  • Request Updated

  • Create Request

  • Update Request

  • Look Up Request

  • Search Requests

Uploads

  • ID
    Uploads
  • Upload Files


Pages

  • ID
    The unique ID of the page.
    Title
    The title of the page.
    Body
    The body of the page.
    Version
    The current version of this page.
    Space
    The Space where this page belongs.
    URL
    The URL this page is available on for reading.
    Created At
    The time at which the page was created.
    Updated At
    The time at which the page was last updated.
  • Page Created

    Triggers when a new page is created.

  • Page Updated

    Triggers when a page is edited/updated.

  • Create Page

    Creates a new page in the selected space.

  • Delete Page

    Deletes the selected page.

  • Update Page

    Updates the selected page.

  • Update by Page ID

    Updates the selected page by given ID.

  • Look Up a Page

    Fetches a Page by uniquely identifying attribute

  • Search Pages

    Searches a space and returns a list of pages.

Sub-Pages

  • Create Sub-Page

    Creates a sub-page

Comments

  • ID
    The unique ID of the comment.
    Body
    The body of the comment.
    Created At
    The time at which the comment was posted.
  • Comment Created

    Triggers when a new comment is added to a page.

  • Comment Updated

    Triggers when an existing comment was edited.

  • Comment on a Page

    Creates a new comment to a page.

Blog Posts

  • ID
    Title
    Body
    Version
    Space
    URL
    The URL this page is available on for reading.
    Created At
    The time at which the page was created.
    Updated At
    The time at which the page was last updated.
  • Create a Blog Post

    Creates a blog post in the selected space.

  • Delete a Blog Post

    Deletes the selected blog post

  • Look Up a Blog Post

    Fetches a Blog Post by uniquely identifying attribute

Labels

  • ID
    Name
    Prefix
  • Create a Label

  • Delete a Label

  • List Page Labels

Tasks

  • ID
    Status
    User
    Body
  • Search Tasks

User Mentions

  • User
    Page
  • User mentioned on page

    Triggers when new mention of a user was found in a page.