Integrate ServiceNow with Lumin AI

  2. Channels
  3. ServiceNow
  4. Lumin AI

ServiceNow

ServiceNow provides service management for every department in the enterprise including IT, human resources, facilities, field service and more.

Lumin AI

Conversation AI-as-a-service to boost agent capacity and agility. The platform’s natural-language understanding (NLU) stack precisely interprets similarly worded sentences that have very different meaning.

servicenow.com
tier-1
content-extraction nlp semantic-analysis translation

Table Objects

  • ID
    —
    Created At
    —
    Updated At
    —

  • Table Object Created

  • Table Object Updated

  • Create a Table Object

  • Update a Table Object

  • Delete a Table Object

  • Fetch a Linked Table Object

    Fetches a linked table_object.

  • Look Up a Table Object

  • Search Table Objects

Meetings

  • Raw Data
    —

  • On Meeting Scheduled

Leads

  • ID
    Usually the lead’s phone number.
    Bot Number
    —

  • New Lead

  • Re-engage Lead