ServiceNow provides service management for every department in the enterprise including IT, human resources, facilities, field service and more.

Conversation AI-as-a-service to boost agent capacity and agility. The platform’s natural-language understanding (NLU) stack precisely interprets similarly worded sentences that have very different meaning.

tier-1
content-extraction nlp semantic-analysis translation

Table Objects

  • ID
    Created At
    Updated At
  • Table Object Created

  • Table Object Updated

  • Create a Table Object

  • Update a Table Object

  • Delete a Table Object

  • Look Up a Table Object

  • Search Table Objects


Meetings

  • Raw Data
  • On Meeting Scheduled

Leads

  • ID
    Usually the lead’s phone number.
    Bot Number
  • New Lead

  • Re-engage Lead