Redmine is a flexible project management web application. Written using the Ruby on Rails framework, it is cross-platform and cross-database.

SnapEngage live chat helps you to sell better and help your customer more effectively with both live chat and screen captures.

issue-tracking tier-2
customer-support upcoming

We're constantly evolving

We'd be glad to discuss your workflow and deliver the required functionality.


Comments

  • ID
    User
    User Name
    Created At
    Notes
    Details
    Issue
  • Comment Created

  • Comment on an Issue

    Adds a Comment to the selected Issue.

Issues

  • ID
    Project
    Subject
    Description
    Tracker
    Priority
    Status
    Comments
    Attachments
    Assigned To
    Fixed Version
    Created At
    Updated At
  • Issue Created

  • Issue Updated

  • Create an Issue

    Creates a new Issue.

  • Update an Issue

    Updates the selected Issue.

  • Delete an Issue

    Deletes the selected Issue.

  • Look Up an Issue

    Fetches an Issue by uniquely identifying attribute

  • Search Issues

    Searches for Issues in the selected account and returns a list.

Attachments

  • ID
    Filename
    Size
    Content Type
    Author
    Author Name
    Description
    Content URL
    Created At
    Issue
  • Attachment Created

  • Create Attachment

We're constantly evolving

We'd be glad to discuss your workflow and deliver the required functionality.