Integrate Get Satisfaction with 4me
Get Satisfaction
Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
4me
4me is an enterprise-class ITSM application built specifically for multinational organizations around Service Integration and Management (SIAM).
customer-support upcoming
issue-tracking time-tracking tier-1
Notes
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- ID
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- Request
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- Person
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- Text
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- Medium
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- Attachments
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- Created At
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Note Created
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Fetch a Linked Note
Fetches a linked note.
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Look Up Note
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Search Notes for a Request
Tasks
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- ID
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- Anticipated Assignment At
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- Assigned At
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- Attachments
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- Category
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- Change
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- Completion Target At
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- Created At
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- Finished At
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- Impact
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- Instructions
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- Manager
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- Member
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- New Assignment
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- Note
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- Planned Duration
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- Planned Effort
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- Required Approvals
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- Source
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- Sourceid
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- Start At
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- Status
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- Subject
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- Supplier
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- Supplier Requestid
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- Team
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- Template
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- Updated At
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- Urgent
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- Waiting Until
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- Work Hours Are 24x7
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Task Created
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Task Updated
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Look Up Task
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Search Tasks
Requests
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- ID
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- Category
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- Subject
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- Service Instance
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- Team
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- Requested By
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- Requested For
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- Addressed
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- Assignment Count
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- Change
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- Configuration Item
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- Completed At
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- Completion Reason
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- Created By
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- Downtime End At
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- Downtime Start At
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- Desired Completion At
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- Grouping
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- Impact
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- Internal Note
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- Knowledge Article
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- Member
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- New Assignment
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- Next Target At
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- Note
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- Note Attachments
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- Organization
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- Problem
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- Project
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- Resolution Target At
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- Response Target At
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- Requester Resolution Target At
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- Reviewed
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- Satisfaction
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- Source
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- Sourceid
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- Status
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- Supplier
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- Supplier Requestid
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- Template
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- Urgent
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- Waiting Until
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- Created At
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- Updated At
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Request Created
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Request Updated
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Create Request
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Update Request
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Fetch a Linked Request
Fetches a linked request.
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Look Up Request
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Search Requests
Uploads
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- ID
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- Uploads
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Upload Files