FullStory lets product and support teams easily understand everything about the customer experience.

Codebase is your software project management tool with fast, reliable and secure Git, Mercurial and Subversion hosting baked right in.

customer-support tier-2
issue-tracking project-hosting tier-2

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Sessions

  • ID
    The ID of the session.
    User ID
    The unique ID of the user.
    URL
    The URL of the session.
    Created At
    The time at which the session was created.
  • New Session

    Triggers when a new session was created for a given user’s email address.

  • Search Sessions

    Returns a list of sessions for a given user’s email address.


Tickets

  • ID
    The unique ID of the ticket.
    Summary
    The ticket summary.
    Type
    The type of the ticket.
    Reporter
    The ID of the user who reported this ticket.
    Assignee
    The ID of the user who is currently assigned this ticket.
    Category
    The ID of the ticket’s category.
    Priority
    The ID of the ticket’s priority.
    Status
    The ID of the ticket’s status.
    Milestone
    The ID of the ticket’s milestone.
    Created At
    Updated At
    Description
    Project
  • Ticket Created

    Triggers when a new Ticket is created in the selected account.

  • Ticket Updated

    Triggers when a Ticket is updated in the selected account.

  • Ticket Deleted

    Triggers when a Ticket is deleted in the selected account.

  • Create Ticket

    Creates a new Ticket.

  • Fetch Ticket

  • Update Ticket

    Updates the selected Ticket.

  • Search Tickets

    Searches for Tickets in the selected account and returns a list.

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Unlimited access to all features, so you can start automating your workflow.