Integrate Factual with Masergy Recording

  2. Channels
  3. Factual
  4. Masergy Recording

Factual

Factual’s location platform enriches mobile location signals with definitive global data, enabling personalized and contextually relevant mobile experiences.

Masergy Recording

This channel provides access to Masergy call recordings.

factual.com
masergy.com
data-enrichment tier-1
telephony

Places

  • Name
    Business/POI name.
    Address
    Address number and street name.
    Address Extended
    Additional address, incl. suite numbers.
    PO Box
    PO Box. As they do not represent the physical location of a brick-and-mortar store, PO Boxes are often excluded from mobile use cases.
    Locality (Town/City)
    City, town or equivalent.
    Region (State/Province)
    State, province, territory, or equivalent.
    Post Code
    Postcode or equivalent (zipcode in US)
    Website
    Authority page (official website)
    Latitude
    Latitude in decimal degrees (WGS84 datum). Value will not exceed 6 decimal places (0.111m)
    Longitude
    Longitude in decimal degrees (WGS84 datum). Value will not exceed 6 decimal places (0.111m)
    Country
    ISO 3166 2-letter code, or a country name spelled like the labels in the dropdown.
    Factual ID
    The Factual ID.
    Tel
    Telephone number with local formatting.
    Fax
    Fax number in local formatting.
    Email
    Primary contact email address of organization.
    Category Labels
    Category labels that describe the category branch or ‘breadcrumb’..
    Chain Name
    Label indicating which chain (brand or franchise) this entity is a member of. See here for more information on Factual Chains.
    Neighborhood
    The neighborhood(s) or other informal geography in which this entity is found.
    Post Town
    Town/place employed in postal addressing. May not reflect the formal geographic location of a place.
    Admin Region
    Additional sub-division. Usually, but not always, a country sub-division.
    Hours (Display)
    —

  • Resolve a Place

    Resolves a Place.

Recordings

  • ID
    —
    Call ID
    —
    Parent Call
    —
    Interaction
    —
    Tenant
    —
    Is Conference
    —
    Recorder
    —
    Protocol Call ID
    —
    Protocol Tracking ID
    —
    Call State
    —
    On Demand State
    —
    Record State
    —
    Voip Protocol
    —
    Setup Time
    —
    Connect Time
    —
    Disconnect Time
    —
    From IP
    —
    To IP
    —
    From Port
    —
    To Port
    —
    From Mac
    —
    To Mac
    —
    From Number
    —
    To Number
    —
    From Name
    —
    To Name
    —
    From
    —
    To
    —
    Transferred From Number
    —
    Transferred From Name
    —
    Transferred From
    —
    Transferred to Number
    —
    Transferred to Name
    —
    Transferred To
    —
    Agent
    —
    Agent Name
    —
    Broadworks User
    —
    Broadworks Group
    —
    Broadworks Sp
    —
    Participants
    —
    Files
    —
    Download URL
    —

  • Look Up Recording

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