Cloud-based event management software powering thousands of events worldwide

Without software, Desk.com helps small businesses and growing support teams create the Happiest Customers on Earth.

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Attendees

  • ID
    Email
    Company
    Updated At
    Created At
    First Name
    Last Name
    Title
    Job Title
    Phone Number
    Work Phone Number
    Picture URL
    Picture Thumbnail URL
    Is Anonymized
    Address Line 1
    Address Line 2
    Address Line 3
    Town
    Post Code
    County
    Country
    Username
    Gender
    Category
    Registration Status
    Payment Status
    Check in Code
    Registered At
    Registration Reference
    Marketing Code
    Custom Data
    Booked Sessions
    Attended Sessions
    Booked Days
    Attended Days
  • Attendee Created

  • Attendee Updated

  • Attendee Deleted

  • Look Up Attendee

  • Search Attendees

Events

  • ID
    Name
    Status
    Started At
    Ended At
    Venue Name
    Time Zone
    Registration Started At
    Registration Ended At
    Amendment Started At
    Amendment Ended At
    Cancellation Started At
    Cancellation Ended At
    Venue Description
    Venue Address
    Venue Image URL
    Venue Location URL
    Attendee ID Mode
    Custom Fields
  • Event Created

  • Event Updated

  • Event Deleted

  • Look Up Event

  • Search Events

Invoices

  • ID
    Externalinvoicereference
    Type
    Created At
    Previous Related Invoice Number
    Next Related Invoice Number
    Registration Reference
    Payment Status
    Event Name
    Event
    Currency Code
    Total Before Vat
    Vat Applied
    Grand Total
    Due Days
    Credit Controller
    Vat Registration Number
    Business Unit
    Customer Po Number
    Number of Attendees
    Marked as Printed
    Invoice Line Items
    Invoice Address
    Invoice Document URL
    Is Deleted
  • Invoice Created

  • Invoice Updated

  • Invoice Deleted

  • Look Up Invoice

  • Search Invoices


Cases

  • ID
    Customer
    Assigned User
    Assigned Group
    External ID
    Unique external identifier to reference this case to an external system.
    Blurb
    Short summary of, or excerpt from, the case.
    Subject
    Priority
    Number between 1 and 10, 1 being lowest priority.
    Description
    Status
    Type
    Channel of the case, one of: chat, twitter, email, qna, facebook, phone.
    Labels
    Label Ids
    Language
    Created At
    Updated At
    Changed At
    Active At
    Received At
    Locked Until
    First Opened At
    Opened At
    First Resolved At
    Resolved At
  • Case Created

    Triggers when a new Case is created in the selected account.

  • Case Updated

    Triggers when a Case is updated in the selected account.

  • Create an Email Case

    Creates a new Email Case

  • Update a Case

    Updates the selected Case.

  • Look Up a Case

  • Search Cases

    Searches for Cases in the selected account and returns a list.

Customers

  • ID
    First Name
    Last Name
    Company
    Title
    Avatar
    Uid
    Customer’s Multipass SSO UID.
    External
    Unique external identifier to reference this customer to an external system.
    Background
    Any background information for the customer.
    Language
    Locked Until
    Created At
    Updated At
    Emails
    Phone Numbers
    Addresses
    Access Private Portal
    Access Company Cases
  • Customer Created

    Triggers when a new Customer is created in the selected account.

  • Customer Updated

    Deletes the selected Customer.

  • Create a Customer

    Creates a new Customer.

  • Update a Customer

    Updates the selected Customer.

  • Search Customers

    Triggers when a Customer is updated in the selected account.

Users

  • ID
    Name
    Public Name
    Email
    Email Verified
    Avatar
    Level
    Created At
    Updated At
    Current Login At
    Last Login At
    Available
  • User Created

    Triggers when a new User is created in the selected account.

  • User Updated

    Triggers when a User is updated in the selected account.

  • Search Users

    Searches for Users in the selected account and returns a list.