Integrate DocuSign with 4me

Electronic signatures by DocuSign. Securely sign and send documents online from any device with the most widely used e-Signature.

4me is an enterprise-class ITSM application built specifically for multinational organizations around Service Integration and Management (SIAM).

docusign.com

www.4me.com

digital-signature tier-1

issue-tracking time-tracking tier-1

Documents (Deprecated)

Document URL

Maximum file size is 25MiB.

Document File Name

If left blank, the last part of the URL path will be used. Document name should always have an extension (like .docx, .pdf, etc.)

Signer Email

—

Signer Name

—

Email Subject

—

Email Body

—

Status

—
Request a Signature

DEPRECATED! Please use Upload and Request a Signature pipe under Envelopes. Request signature on a single document with a single recipient. For more complex scenarios you can use the Request Signature Template pipe.

Envelopes

ID

—

Status

—

Created At

—

Updated At

—

Delivered At

—

Sent At

—

Initial Sent At

—

Completed At

—

Satus Changed At

—
Request a Signature from Template

Request a signature using a template you have set up in Docusign UI.
Upload and Request a Signature

Request signature on a single document with a single recipient. For more complex scenarios you can use the Request a Signature from Template pipe.
Fetch a Linked Envelope

Fetches a linked envelope.
Look Up Envelope

Envelope Statuses

Envelope

—

Time Generated

—

Email

—

User Name

—

Status

—

Created

—

Sent

—

Declined

—

Signed

—

Delivered

—

Completed

—

Recipient Statuses

—
Envelope Event

Triggers when an event is received on an envelope. Note that not all intermediate events are sent by Docusign, so it is possible, for example, that an envelope with a single signer gets only the Completed event, without getting Signed status beforehand. This trigger relies on DocuSign Connect functionality, which is not available in all DocuSign subscription plans.

Templates (Deprecated)

ID

—

Name

—
Request a Signature

DEPRECATED! Please use Request a Signature from Template pipe under Envelopes.

Notes

ID

—

Request

—

Person

—

Text

—

Medium

—

Attachments

—

Created At

—
Note Created
Fetch a Linked Note

Fetches a linked note.
Look Up Note
Search Notes for a Request

Tasks

ID

—

Anticipated Assignment At

—

Assigned At

—

Attachments

—

Category

—

Change

—

Completion Target At

—

Created At

—

Finished At

—

Impact

—

Instructions

—

Manager

—

Member

—

New Assignment

—

Note

—

Planned Duration

—

Planned Effort

—

Required Approvals

—

Source

—

Sourceid

—

Start At

—

Status

—

Subject

—

Supplier

—

Supplier Requestid

—

Team

—

Template

—

Updated At

—

Urgent

—

Waiting Until

—

Work Hours Are 24x7

—
Task Created
Task Updated
Look Up Task
Search Tasks

Requests

ID

—

Category

—

Subject

—

Service Instance

—

Team

—

Requested By

—

Requested For

—

Addressed

—

Assignment Count

—

Change

—

Configuration Item

—

Completed At

—

Completion Reason

—

Created By

—

Downtime End At

—

Downtime Start At

—

Desired Completion At

—

Grouping

—

Impact

—

Internal Note

—

Knowledge Article

—

Member

—

New Assignment

—

Next Target At

—

Note

—

Note Attachments

—

Organization

—

Problem

—

Project

—

Resolution Target At

—

Response Target At

—

Requester Resolution Target At

—

Reviewed

—

Satisfaction

—

Source

—

Sourceid

—

Status

—

Supplier

—

Supplier Requestid

—

Template

—

Urgent

—

Waiting Until

—

Created At

—

Updated At

—
Request Created
Request Updated
Create Request
Update Request
Fetch a Linked Request

Fetches a linked request.
Look Up Request
Search Requests

Uploads

ID

—

Uploads

—
Upload Files

Integrate DocuSign with 4me

DocuSign

4me

Documents (Deprecated)

Request a Signature

Envelopes

Request a Signature from Template

Upload and Request a Signature

Fetch a Linked Envelope

Look Up Envelope

Envelope Statuses

Envelope Event

Templates (Deprecated)

Request a Signature

Notes

Note Created

Fetch a Linked Note

Look Up Note

Search Notes for a Request

Tasks

Task Created

Task Updated

Look Up Task

Search Tasks

Requests

Request Created

Request Updated

Create Request

Update Request

Fetch a Linked Request

Look Up Request

Search Requests

Uploads

Upload Files